Well-being programs are often underleveraged, as they don’t always meet employees’ needs. However, Mashreq Bank created a customizable well-being program that is flexible, adaptable and drives accountability for well-being development across the organization.
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Mission-critical priority
Ensure Mashreq Bank’s well-being strategy addressed the challenges unique to its workforce and individual employees. They designed a comprehensive well-being program which keeps the employee at the center of the initiative.
How Gartner helped
Gartner best practices and frameworks supported the development of a customizable, best-in-class well-being strategy. Access to HR experts allowed the HR team to pressure-test their new strategy ideas and ensure they were making the right decisions. Expert-led webinars and live events allowed the HR team to hear from peers and enabled networking opportunities.
Business impact
Gartner support led to:
- Improved employee engagement and well-being scores to 4.36 on a 5-point scale
- A reduction in sick leave requests by 56% and a 17% reduction of medical claims
- An engaged workplace culture that has been awarded the Gallup Great Workplace Award for 6 consecutive years
Industry:
Financial services
Revenue:
$1.4 billion
Employees:
5,000 +
Contact:
Director of People Development and Employee Well-Being
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